Sales Officer
Job Description
- Identify and engage potential clients through direct sales, referrals, networking, and outreach
- Present and promote company’s services to prospective customers
- Achieve assigned sales targets and contribute to overall revenue growth
- Develop strong client relationships to ensure customer satisfaction and retention
- Maintain updated client records, sales reports, and follow-up status
- Collaborate with internal departments to meet client requirements and resolve issues
Requirements
- Young, passionate and dedicated professionals
- Fresh graduates with an excellent academic record
- At least 2 years of client service / sales experience
- Strong interpersonal and communication skills
- Persuasive selling and negotiation abilities
- Self-motivated with a results-driven mindset
Customer Support Officer
Job Description
- Excellent communication skills and a client-centric approach
- Respond to customer inquiries via phone, email, or live chat in a timely and professional manner
- Handle and resolve client complaints efficiently while maintaining a positive company image
- Guide clients through company processes, platforms, and services
- Coordinate with internal departments to follow up on customer issues and ensure prompt resolutions
Requirements
- Bachelor's degree in Business, Communication, or a related field
- 2–3 years of relevant experience in a customer support/client service role (preferably in the financial, brokerage, or banking industry)
- Excellent communication and interpersonal skills
- Strong problem-solving and analytical abilities
- Patience and empathy in dealing with customers
- Ability to multitask and work under pressure
Online Retail Trading
Job Description
- Assist retail clients in placing trades through online platforms
- Provide guidance on the use of trading tools and account features
- Monitor trading activity and ensure smooth execution of trades
- Respond to client queries regarding market trends, products, and trading procedures
- Ensure compliance with regulatory and internal policies during trade execution
- Keep clients informed about market developments, economic indicators, and trading opportunities
- Educate clients about risk management and investment strategies
Requirements
- Fresh graduate or Bachelor's degree in Finance, Business, Accounting, Economics, or related field
- Strong understanding of financial markets and trading instruments
- Good communication and interpersonal skills
- Tech-savvy with the ability to understand and explain digital platforms
- Analytical mindset with attention to detail
- Ability to handle client queries with professionalism and patience
Money Market & Forex Officer
Job Description
- Basic understanding of money markets and currency trading
- Assist in monitoring daily money market and forex rates
- Support the execution of interbank and client FX transactions under guidance
- Maintain updated records of transactions and prepare reports for internal use
- Analyze market trends, economic indicators, and currency movements
- Coordinate with internal departments for client onboarding and trade settlements
Requirements
- Fresh graduate or Bachelor's degree in Finance, Business, Accounting, or related field
- Strong numerical and analytical skills
- Good communication and coordination abilities
- Interest in macroeconomics and global financial trends
- Highly motivated, detail-oriented, and eager to learn
- Team player with a proactive attitude
Equity Trader
Requirements
- 1 to 2 years of relevant trading experience.
- Sound understanding of the brokerage industry with a strong commitment towards Ethics
- Capable of making quick decisions and performing under pressure.
- Ability to understand and analyze market trends and key drivers
- Excellent interpersonal skills including ability to build strong relationships with clients
- Location: Head office, Karachi